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r/PS5

PS5 stuck on the Press the PS button screen

So I just got my PS5. After the setup o downloaded my games and put the console in rest mode. Now when I turn it on I cannot go past the press the PS button screen. My controller is fine and I am able to turn on the console by pressing the PS button Did this happen to anyone?

level 1

I found a solution for this issue. Go to system settings and deactivate USB in rest mode. It seems the activated USB ports in rest mode do cause this issue.

level 2

Wow thank you so much but i can't do it because I'm stuck on the screen genuis

level 2

My friend, can't find that specific setting. Might an update have changed things over the past 4 months? The closest setting I can find is how long the PS5 will power stuff on rest mode, currently 3 hours. Should that be off?

level 2

Bruh I looovve you! Thanks 😊

level 2

But how do you change your controller then? Do you have to use an independent charger?

level 2

This suggestion just might have solved the problem I have been having with the Rest Mode Bug. Time will tell, but so far so good. Thank you!

level 2

I'm unable to find the deactivate USB button idk if I'm just blind but I went to settings and went to system and I'm looking though all the options but I can't find it.

level 1

Maaaaan, how the hell is this still a problem a year later. Sony on that BS with this one. Any recent ways to fix this for good ?

level 2

Did you ever figure out a fix? Happening now with a 4 day old console

level 2

Nope, the top comment no longer works as well

level 1

Happened to me today as well, booted up from rest mode with controller, it's light turns on but ps button is unresponsive leaving me stuck at the same screen

level 1

Maybe try pressing it with it connected to the console so that it syncs again?

level 2

I tried that too but it didn't work. The only way to fix it is to turn off/on the console.

level 2

Thanks, this was the only thing that worked for me. No matter how many times I restarted the console the controller was never paired to continue past this point.

level 1

I'm still getting this problem almost 50% of the time i start up from rest mode. USB power are turned off in rest mode and even with the controller connected via USB it wont connect by pressing the PS button. Probably a controller issue its incredibly annoying to turn PS5 completely off whenever it occurs

level 2

Personally after the update of the console and the Dualsense i don't have the issue anymore. This is weird that you still have it

level 1

u/MK2809 is right, definitely avoid rest mode for the time being. I had the same exact issue, I just unplugged the power cable from the PS5 and plugged it back in so it was forced out of rest mode to shut down and it worked normally for me.

level 1

This happened and is currently happening to me. I restored factory defaults and still no change. I was in touch with support today and nothing really got fixed. Have you had any luck trying to fix the problem?

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Source: https://www.reddit.com/r/PS5/comments/jx3jme/ps5_stuck_on_the_press_the_ps_button_screen/